Our case studies
and key sectors.

We are happy supporting local authorities and residents, supporting hospitals, medical professionals and their patients, improving the lives of commuters, the staff who help them to travel every day, the postal workers and the heating engineers who do strenuous work, or even helping tourists to discover the city’s sights.

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Towards transportation systems that are kinder to passengers and more careful to their environment

Mobility

In essence, mobility involves a range of actors and touchpoints: it is naturally a favoured playground for any service designer. At User Studio, we tap into this sector to drive our R&D, harness our beliefs as service designers and propel our discipline into the heart of organisations.

More within this sector: Mobility
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Making the energy transition an opportunity

Energy

The very first project at User Studio was to design a digital service promoting the young BBC (Low Carbon Building) label to individuals. Since then, we have continued to explore these two driving forces: the infinite possibilities for enhancing the value of data collected and exploring services that can accelerate energy transition.

More within this sector: Energy
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Innovate to put humans at the heart of our concerns

Health

We believe social and technological change should be about providing the utmost care and respect for both patients and healthcare workers. Service design fosters consistency, simplicity and democratizes the best healthcare experiences by creating seamless stakehorder journeys, intuitive tools, and legible data.

More within this sector: Health
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Design to the rescue for more sustainable and human cities

Urban

Places, buildings, monuments, and neighbourhoods are above all the people who live, work and pass through them. At User Studio, in keeping with our core discipline, Service Design, our projects are rooted in how services are used, users' expectations, their perceptions and the way they interact. As an increasing number of city dwellers in France dream of an urban exodus, how can design help cities become not only more liveable but also more appealing?

More within this sector: Urban
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Designing educational and unusual journeys, for children as well as for professionals

Culture & education

We could have talked about public interests, but instead we would like to tell you about two of their natural drivers. Service design, and particularly digital services, allow us to redefine the way we approach culture and education. And because we were keen to demonstrate this in practice, we spent several thousand hours burning the midnight oil to develop one of our flagship R&D projects: Tapioca Toys.

More within this sector: Culture & education
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User-driven innovation for a better connection between us

Telecom & media

For several years now, offering high-performance infrastructure and technological innovation has not been enough to stand out in the telecommunications sector. At User Studio, we explore opportunities for services that take advantage of suppliers' existing assets, including their data.

More within this sector: Telecom & media
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Design as a key differentiator in a highly competitive sector

Banking & insurance

Competitive and diverse, the banking and insurance sectors have long sought to differentiate themselves based on the experience they offer. At User Studio we help our clients to optimise multi-channel journeys and explore new services.

More within this sector: Banking & insurance
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From a sorting tool for the postman to a collaborative monitoring tool

Professional tools

From a sorting tool for the postman to a collaborative monitoring tool… Find out about one of our great specialties: custom-designed tools for professionals.

More within this sector: Professional tools
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