Our case studies
and key sectors.

We are happy supporting local authorities and residents, supporting hospitals, medical professionals and their patients, improving the lives of commuters, the staff who help them to travel every day, the postal workers and the heating engineers who do strenuous work, or even helping tourists to discover the city’s sights.


Towards transportation systems that are kinder to passengers and more careful to their environment

Making the energy transition an opportunity

Innovate to put humans at the heart of our concerns


We believe social and technological change should be about providing the utmost care and respect for both patients and healthcare workers. Service design fosters consistency, simplicity and democratizes the best healthcare experiences by creating seamless stakehorder journeys, intuitive tools, and legible data.

More within this sector: Health

Design to the rescue for more sustainable and human cities

Designing educational and unusual journeys, for children as well as for professionals

Culture & education

We could have talked about public interests, but instead we would like to tell you about two of their natural drivers. Service design, and particularly digital services, allow us to redefine the way we approach culture and education. And because we were keen to demonstrate this in practice, we spent several thousand hours burning the midnight oil to develop one of our flagship R&D projects: Tapioca Toys.

More within this sector: Culture & education

User-driven innovation for a better connection between us

Telecom & media

For several years now, offering high-performance infrastructure and technological innovation has not been enough to stand out in the telecommunications sector. At User Studio, we explore opportunities for services that take advantage of suppliers' existing assets, including their data.

More within this sector: Telecom & media

Design as a key differentiator in a highly competitive sector

From a sorting tool for the postman to a collaborative monitoring tool