2012

Envirobat – Green Line

The green building hotline in Aix-en-Provence

In short

The green building hotline in Aix-en-Provence, aimed at architects and design offices.

  • 1 telephone hotline
  • 5+ employees involved

Challenges

Seeking to expand its membership base, the Envirobat-Méditerranée resource centre initiated a discussion on the future of the services it offers to sustainable construction professionals in Provence-Alpes-Côte d'Azur.

Steps

  1. 1User research
  2. 2Co-creation workshop
  3. 3Tree structure
  4. 4Detailed concepts
  5. 5User testing

Our involvment

User Studio supported this association in the design of their telephone hotline service, enabling members to obtain expert information quickly.

Your input was very useful, both in form and in bringing people together internally. Soazig Allaire Project Manager