Our services,
our expertise.
Nos designers sont expert·e·s dans le design de l'expérience de vos services : pour vous accompagner, nous conjuguons des savoir-faire créatifs et techniques de pointe en matière de design de services numériques avec une capacité de design stratégique.
Explore service opportunities
Vous avez besoin de découvrir des opportunités de croissance, d'amélioration ou d'innovation pour votre service ?
Pionniers du design de service, nous vous accompagnons de bout en bout.
Co-creation workshop
Increase your collective intelligence with our proven workshop formats.
Exploratory Project
Do you have an idea, a hunch, an identified need? We will help you to identify the levers to improve an existing service or to come up with a new one.
Mentoring
Accelerate your projects while becoming autonomous in managing an improvement or innovation process that is user centric.
Training in Service Design
Are you a director or manager who would like to boost the flexibility of your organisation, or the attractiveness of your services and ownership of your strategic vision?
User research
Let's meet your users to understand their needs and pinpoint opportunities.
Redesign a digital service
Vous avez besoin de concevoir de nouvelles fonctionnalités, ou de refondre intégralement votre service digital ?
UX/UI/Product designers rompus aux méthodes agiles, nous vous accompagnons de la page blanche jusqu'à l'App Store.
Video pitch
Are you an entrepreneur or small business owner with a big idea and a small budget? Do you need to convince investors and decision-makers?
UX Audit
Do you want to improve the experience offered by your product and increase the efficiency, readability and attractiveness of its interface?
UX/UI training
Managers, start-ups, do you want to boost the attractiveness of your digital services, your team’s flexibility and reduce your costs?
A few examples
Our services combine in a variety of forms, involving a wide range of approaches and are tailored to each project & client.
We carry out innovative, user centric projects, seeing them through from A to Z.
We helped the French transport authority (RATP) to define the value of its main interactive passenger information service for the RER A train line - designing the user experience and the concept, the screen kinematics, prototyping it in the target technology and finally overseeing its development.
We audit and redesign critical business tools.
We assisted Idex - a supplier of heating and cooling for buildings, districts and even cities - in analysing issues linked to the use of one of its operators’ most crucial maintenance tools, and by redesigning its UX & UI completely.
We redesign complete service architectures.
We worked alongside their integrated innovation laboratory, within a particularly confined space and budget, to re-invent the reception area of the geriatric outpatient clinic at CHU Strasbourg.
We mentor teams as they pursue ongoing projects.
We supported the French Red Cross in co-designing a dashboard for its 59,000 volunteers to give them an overview of their activities, and enabled them with the skills to maintain and develop the tool.
Our labs
Au-delà de ses offres de projets, le studio fournit une expertise de niveau international dans la création d'interactions digitales ou encore dans son approche du "Design for care".
User.Digital — our digital service design studio-within-the-studio
Half of our team is dedicated to digital service projects. Follow the link to find out about all of our case studies in that area.
Care & co — Our #DesignforCare expertise
Since 2013, we design patient & carer experiences, for a more acceptable tomorrow.