In short
Transforming an inaccessible amount of data into accessible and intelligible information to improve users' experience of reading their bills.
- 4 articles in American journals
![](https://res.cloudinary.com/userstudio/image/upload/v1/Projects/User%20Studio%20RD%20Refact/en_bref_gtfopo.png)
Challenges
You have probably already seen a telephone bill. You know that endless list of phone numbers associated with gloomy amounts of money, all written in font size 6 and stuck together? Well, we got a bit fed up with this illegible invoice, which was a waste of paper, more than anything else. The purpose of this research project was to redesign the user's experience of reading the bill.
![](https://res.cloudinary.com/userstudio/image/upload/v1/Projects/User%20Studio%20RD%20Refact/notre_inter_refact_ignrxg.png)
Steps
- 1Research
- 2UI design
- 3User testing
Item 1 of 5
Our involvment
Our aim was to transform an inaccessible amount of data into accessible and intelligible information. The invoice therefore becomes a tool for understanding and making decisions.