2011

User Studio (R&D) – Service Lab

Concerted local innovation mechanism

In short

Service Lab is aimed at local areas seeking to implement an innovative approach and tools for citizen consultation.

Challenges

Service Lab is used in situations where residents are involved in urban renewal and enables new services to be designed for the local population. It facilitates input from all stakeholders and, in the medium term, promotes the creation of an innovative social culture in the area.

Steps

  1. 1Research
  2. 2UX/UI development
  3. 3User testing

Our involvment

Service Lab is aimed at local areas seeking to implement an innovative approach and tools for citizen consultation. It is used in situations where residents are involved in urban renewal and enables new services to be designed for the local population. It facilitates input from all stakeholders and, in the medium term, promotes the creation of an innovative social culture in the area.