In short
Service Lab is aimed at local areas seeking to implement an innovative approach and tools for citizen consultation.
Challenges
Service Lab is used in situations where residents are involved in urban renewal and enables new services to be designed for the local population. It facilitates input from all stakeholders and, in the medium term, promotes the creation of an innovative social culture in the area.
Steps
- 1Research
- 2UX/UI development
- 3User testing
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Our involvment
Service Lab is aimed at local areas seeking to implement an innovative approach and tools for citizen consultation. It is used in situations where residents are involved in urban renewal and enables new services to be designed for the local population. It facilitates input from all stakeholders and, in the medium term, promotes the creation of an innovative social culture in the area.