In short
The French Red Cross wanted to set up dashboards that would allow its 59,000 volunteers to track their activities.
- 1 ergonomic dashboard
- 59,000+ happy volunteers
Challenges
Just a year and a half ago, the DATA division within the IT department of the French Red Cross approached us to work together on a project that required a user-centred approach. Its mission is data processing: data visualisation, inter-application flow and reference system projects. The challenge for the IT department was both to enhance the value of the volunteers' actions and to help the local unit managers.
Steps
- 1User-centred approach
- 2Co-creation workshop
- 3Step-by-step design of dashboards
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Our involvment
User Studio designed mentoring for and with the French Red Cross. As part of this project, we introduced our methods to the "mentee partner/client" and help them to implement these methods during an ongoing project. The team designed the future dashboards step-by-step. This resulted in an excellent product that Red Cross volunteers have been actively using for the past 6 months.
Bonus
Furthermore:
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